Privacy Policy

Last updated: February 2026

TenX Venture Management FZCO (10x-Ops), incorporated in the International Free Zone Authority (IFZA), Dubai, United Arab Emirates ("we", "us", or "our"), develops AI-powered products and services.

We are committed to protecting your privacy and processing personal data transparently and responsibly.

Framelux Studio is a TenX Venture Management FZCO (10x-Ops) project.

1. Information We Collect

We may collect:

• Contact details (such as name, email, company)
• Account and communication information
• Content you submit (including prompts, uploads, datasets, and feedback)
• AI interaction data (inputs, outputs, usage patterns)
• Technical and usage data (IP address, device, logs, analytics)

2. How We Use Information

We use information to:

• Provide and operate our services
• Deliver AI functionality and generate outputs
• Improve performance, reliability, and safety of our systems
• Develop new features and conduct research
• Respond to enquiries and provide support
• Prevent misuse or abuse
• Comply with legal obligations

We do not sell personal data.

3. Use of Data for AI Training

Content you submit — including prompts, uploads, and interactions — may be used to operate, improve, and train our AI systems, including model evaluation and safety improvements, where permitted by law.

We may aggregate or de-identify data where appropriate.

By using Framelux Studio services, products or websites you are agreeing to this Privacy Policy.

4. Legal Basis (GDPR)

Where applicable, we process personal data based on:

• Performance of a contract
• Legitimate interests (including improving services and security)
• Your consent where required
• Compliance with legal obligations

5. Data Sharing

We may share data with trusted service providers (such as cloud infrastructure, analytics, and operational partners) under appropriate safeguards, or where required by law.

6. International Transfers

Your data may be processed in the UAE and other jurisdictions where our providers operate. We take reasonable steps to ensure appropriate safeguards for cross-border transfers.

7. Data Retention

We retain personal data only as long as necessary to provide services, improve systems, and meet legal obligations.

8. Security

We implement reasonable technical and organisational measures to protect data against unauthorised access, loss, or misuse.

9. Your Rights

Depending on applicable law (including GDPR), you may have the right to access, correct, delete, restrict, or object to processing of your personal data, or withdraw consent.

10. Cookies

We may use cookies and similar technologies to operate the website and understand usage. You can manage cookies through your browser settings.

11. Contact

TenX Venture Management FZCO (10x-Ops)

Dubai Integrated Economic Zones Authority
Building A1 | Dubai Digital Park
Dubai Silicon Oasis
Dubai | United Arab Emirates
Email: contact@10x-ops.com

12. Updates

We may update this Privacy Policy from time to time. The latest version will be published on this page.